State Farm® Insurance Agent Scott Helenbrook
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Burke
March 4, 2026
"We've been with this company for many years and appreciate the guidance they provide in making the best choices for our family. They are helpful in finding the most cost effective options that will meet our individual needs!"
Sebastián Jorquera
March 3, 2026
"I would like to highlight the outstanding work of Alexa. Her kindness and empathy made a complex process feel very simple. She is a professional with a strong results-oriented mindset; she went above and beyond her duty, working late into the evening to keep her word and ensure everything was ready on time. It is rare to find such a high level of commitment nowadays."
Luis Nieto
February 26, 2026
"Bernarda was very helpful and would refer her to anyone!"
David Kirkland
February 26, 2026
"Laurie was very professional and explain all our policies to our satisfaction. Thanks Laurie for a job well done. Thanks David and Jackie Kirkland"
Todd Landers
February 26, 2026
"Laurie, made the process of adding a vehicle to my policy, very easy and was very helpful with the whole situation. She is a delightful person and very pleasurable to speak with. I’m glad that I have this office to take care of my State Farm needs and they make it easy. Again thank you LAURIE"
Osiris Padilla
February 23, 2026
"Laurie has always been super helpful when it comes to our insurance needs! She is patient, kind, and very informative. She is always available as well which I appreciate! Thank you Laurie for getting us set up!"
Lisa Tang
February 20, 2026
"Laurie is very patient, very thorough on walk me through my estimates, and is very good at follow up"
Mary Atcheson
February 19, 2026
"Laurie was so very kind and professional. Thank you!"
Darin Torres
February 18, 2026
"La señorita Alexa es muy buena me a ayudado mucho buen buenisisimo servicio muchas bendiciones me encanta como lo atiende a uno servicio excelente 👌"
Rudy
February 14, 2026
"Quiero agradecerle a ALEXA por atenderme muy bien , siempre que llamo a la oficina de State Farm,"
Jaquelin Nowell
February 13, 2026
"The service Maria has provided has been great! She has helped us out a lot! She been a pleasure to work with!"
Redena
February 13, 2026
"I had a wonderful experience with Laurie at State Farm. She was so helpful with getting me the information I needed."
shirley bretch
February 12, 2026
"Alexa was able to explain all of the details involved in my call. I was very concerned about information I received in the mail, and she was able to alleviate my concerns. She was very professional and spoke to me using voice tones that put me at ease. She was wonderful!!!"
Lisbelle Crespo
February 11, 2026
"Alexa seems to be the person that answers the phone in customer service every time I have called. She is and has been excellent every time I call for some help or clarification of something. She made me feel as if I was calling a friend. Best customer service I ever had."
brayan serrato
February 10, 2026
"Amazing service fast and efficint"
Audrey Smithwick
February 10, 2026
"Thank you very much for your help ."
Robert Trauner
February 10, 2026
"Maria was great to work with in obtaining a homeowner's policy. There was an issue which she was able to get the policy for my home."
Jerrod Sumlin
February 10, 2026
"Great service she was always there when I needed her and made my entire process of putting insurance on my very first car very easy and smooth"
Warren Jacoby
February 9, 2026
"Laurie spent about an hour helping to resurrect my new cell phone and the Safe Drive & Save app. She was patient and generous with her time. Thanks again."
B G
February 9, 2026
"Scott's team was very responsive and helpful in reducing my vehicle and home insurance costs. I worked with Maria and she went over and above the call of duty and worked with me over the weekend to ensure I had coverage when I needed it. I can recommend this team without any hesitation."
Terry Segal
February 7, 2026
"Thoroughly impressed as a new client with the service provided. Quotes were clearly explained and provided in a very timely fashion. Appreciated the advice provided that helped lower my cost without compromising my overall coverage or potential liability. I can tell the agency is very customer oriented. Laurie P. was great during my introductory meeting explaining overall company policy and the "ins and outs" of filing claims and how the agency interacts with clients. Her efforts were truly impressive. I'm very pleased that I selected Scott's agency for my insurance needs."
william wong
February 4, 2026
"Maria Burkeen was the Agent Team Member that assisted me. I was renewing my Homeowners/Auto insurance. In addition I replaced one old vehicle on the policy and added my new vehicle. Maria was very easy to deal with and very professional. She took ownership of all my issues and addressed them one by one. A true pleasure to deal with. I have been a customer for a few years now and to date I have yet to meet or speak with the owner. Generally, that is an issue as I like to build long term relationships. However, as long as people like Maria assist me I am content."
"We appreciate you sharing your experience, William! Glad Maria was able to help you. This is Scott, and I am here just about every day and happy to meet with my clients, and do on a daily basis. Stop by and say hello, or just call and we can set up a time to talk. Thank you for your business! "
Brett Ellis
February 3, 2026
"Laurie Perez is the one who I've talked with the most, and she's been great. Really fast to respond and clear with all of the information I needed! Top notch service. Another driver hit me over the holidays, and statefarm was really quick to set up repairs and a rental, and provide me with the information I needed. 5 stars!"
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service. If you ever have questions or need help, we’re always here for you. - Scott Helenbrook - State Farm Insurance Agent"
Marce campos
February 2, 2026
"Very helpful. Honest and professional!! Would recommend to all non-English speakers and English speakers"
"A sincere thank-you for your review, Marce. We truly value your business and your kind words. – Scott Helenbrook - State Farm Insurance Agent"
Kenny Jones
February 2, 2026
"I’ve been a loyal customer for years because of the service I am provided. Would recommend to all"
"Thank you,Kenny! We’re honored to serve and so appreciative of your 5-star rating. –Scott Helenbrook - State Farm Insurance Agent"