State Farm® Insurance Agent Scott Helenbrook

"I’ve been with State Farm for quite a while now, and every experience I’ve had has been positive. The team has always been helpful with setting up payments, answering my questions, and making sure everything is in order.

I recently spoke with Bernarda, and she provided outstanding customer service. She took the time to review my policy, looked for ways to help me save money, and explained everything clearly. She was friendly, patient, and genuinely cared about finding the best options for me. I really appreciate her professionalism and willingness to go the extra mile.

Thank you, Bernarda, for making the process so easy. It’s customer service like yours that keeps me with State Farm!"

"They are so helpful. I had excellent communications with Laurie and she did a great job. I haven’t had any experience with how they handle claims but so far so good."

"I had a great experience purchasing renter’s insurance. Laurie was fantastic, kind, and very helpful."

"Extremely fast and efficient with payment information. Much appreciated!"

"Great service"

"Laurie was excellent to work with! She made sure to ask me all of the right questions to make sure I had the appropriate coverage. I would recommend her to all of my friends looking for any sort of insurance!"

"My husband & I recently changed insurance companies, and Laurie made the process so easy for us. We were able to have everything done the way we wanted and got it cheaper than our last company. Aside from the great deals she was able to get us, she was so nice and helped us throughly though the process. Glad we have her as our agent."

"Alexa was a great help. She was kind and understanding all my questions and made the experience all the better. :)"

"10/10 experience. Laurie exceeded expectations, demonstrated professionalism at every step, and delivered excellent results. I would gladly work with her again and recommend her to others.

Laurie was friendly, patient, and highly responsive. She went above and beyond to ensure my needs were met and made the entire experience easy and stress-free."

"Laurie and the rest of the team have been amazing!! Always there to help! Thank you so much!"

"Hola, me encanta mucho el servicio que me brindaron Ella muy amable muy atenta siempre con una sonrisa muy linda una gran persona la verdad la recomiendo al 100%"

"It feels misleading to provide one set of information to entice a customer to sign up for insurance, only for the terms or pricing to change afterward. I was told my insurance would not increase, yet my premium has gone up. Please explain why this change occurred….!!!"

"Laurie Perez is always lovely to work with and makes sure that I am receiving the best help and best rates."

"Bernarda was great. Very informative and helpful, really happy I decided to go with State Farm."

"Alexa really took the time to help us with our insurance questions and needs! She was absolutely great!"

"Scott Helenbrock State Farm Insurance Agency is the best. Their entire agency is respectful, prompt, knowledgeable, and always willing to help."

"I’ve been a loyal customer for years because of the service I am provided. Would recommend to all"

"Bernarda was great! She explained everything very well and provided me the discounts that i was eligible for. Her demeanor was very pleasant, informative and professional. All in all she got me a good deal on my auto insurance."

"Laurie did a great fast job in resolving my car insurance with bank. It took longer to get the bank’s site to except the paperwork then Laurie emailing it to me."

"Scott Helenbrook State Farm Ins Agent and his team are awesome! They are very organized and very helpful. Laurie Perez (my acct mgr) is so sweet, patient and very easy to work with. She is very good at her job and doesn't mind taking the time to help you understand. She is just so kind, thanks again Laurie for answering my questions and guiding me."

"Alexa is an Angel, this woman went above and beyond for me I can't say thank you enough."

"Very helpful in answering my questions regarding my auto policy renewal coming up 01May2026.."

"Bernarda Cervantes was excellent to work with. She helped me navigate the process of getting life insurance for a family member and was responsive to every question I had. She made the entire process easy from start to finish. I highly recommend her to anyone looking for a professional and efficient life insurance agent."

"Wow, great service does exist! This should have been our first stop for shopping our home/auto policies. It took other providers over a week to get quotes and information right only to see a slight improvement in premiums.
Bernada made it easy form the start - prompt callbacks, concise emails and information exchanges - excellent service. I never talked to a machine over the entire enrollment. Nice work guys!"

"I give Laurie Perez with State Farm a 5 star rating She spent over an hour with me recently helping with my home and vehicle coverages. She was very kind and professional."