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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Niya Wimberly-Alcantara

Niya Wimberly-Alcantara

June 12, 2026

5  out of  5
rating by Niya Wimberly-Alcantara
"My husband & I recently changed insurance companies, and Laurie made the process so easy for us. We were able to have everything done the way we wanted and got it cheaper than our last company. Aside from the great deals she was able to get us, she was so nice and helped us throughly though the process. Glad we have her as our agent."
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A S

June 9, 2026

5  out of  5
rating by A S
"Alexa was a great help. She was kind and understanding all my questions and made the experience all the better. :)"
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Robbie Trabue

June 4, 2026

5  out of  5
rating by Robbie Trabue
"10/10 experience. Laurie exceeded expectations, demonstrated professionalism at every step, and delivered excellent results. I would gladly work with her again and recommend her to others. Laurie was friendly, patient, and highly responsive. She went above and beyond to ensure my needs were met and made the entire experience easy and stress-free."
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Faye Li

May 22, 2026

5  out of  5
rating by Faye Li
"Laurie and the rest of the team have been amazing!! Always there to help! Thank you so much!"
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Alexandra Dominguez

May 22, 2026

5  out of  5
rating by Alexandra Dominguez
"Hola, me encanta mucho el servicio que me brindaron Ella muy amable muy atenta siempre con una sonrisa muy linda una gran persona la verdad la recomiendo al 100%"
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Faith

May 21, 2026

2  out of  5
rating by Faith
"It feels misleading to provide one set of information to entice a customer to sign up for insurance, only for the terms or pricing to change afterward. I was told my insurance would not increase, yet my premium has gone up. Please explain why this change occurred….!!!"
We responded:
"Hello Faith, I have been made aware of the situation and would love an opportunity to discuss with you. I called you earlier in the week and have not heard back. Thanks Scott"
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Alan Huerta

May 12, 2026

5  out of  5
rating by Alan Huerta
"Laurie Perez is always lovely to work with and makes sure that I am receiving the best help and best rates."
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Treyon Harvey

May 11, 2026

5  out of  5
rating by Treyon Harvey
"Bernarda was great. Very informative and helpful, really happy I decided to go with State Farm."
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Xenophon Cater

May 7, 2026

5  out of  5
rating by Xenophon Cater
"Alexa really took the time to help us with our insurance questions and needs! She was absolutely great!"
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Darrell Dowdey

April 29, 2026

5  out of  5
rating by Darrell Dowdey
"Scott Helenbrock State Farm Insurance Agency is the best. Their entire agency is respectful, prompt, knowledgeable, and always willing to help."
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Kenny Jones

April 24, 2026

5  out of  5
rating by Kenny Jones
"I’ve been a loyal customer for years because of the service I am provided. Would recommend to all"
We responded:
"Thank you,Kenny! We’re honored to serve and so appreciative of your 5-star rating. –Scott Helenbrook - State Farm Insurance Agent"
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Sandi Bramlett

April 21, 2026

4  out of  5
rating by Sandi Bramlett
"Bernarda was great! She explained everything very well and provided me the discounts that i was eligible for. Her demeanor was very pleasant, informative and professional. All in all she got me a good deal on my auto insurance."
We responded:
"Hi Sandi, Thank you so much for your kind words and for taking the time to leave a review! We’re glad to hear Bernarda was able to assist you and provide a good deal on your auto insurance. We strive to deliver the best experience possible, and we’d love to know if there’s anything we can do to earn that 5th star from you. Your feedback is very important to us! Scott Helenbrook - State Farm Insurance Agent"
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Patrick Radford

April 4, 2026

5  out of  5
rating by Patrick Radford
"Laurie did a great fast job in resolving my car insurance with bank. It took longer to get the bank’s site to except the paperwork then Laurie emailing it to me."
We responded:
"We’re thrilled to have exceeded your expectations, Patrick! Thank you for sharing your experience with our State Farm office. Scott Helenbrook - State Farm Insurance Agent"
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Becky Irwin

April 2, 2026

5  out of  5
rating by Becky Irwin
"Scott Helenbrook State Farm Ins Agent and his team are awesome! They are very organized and very helpful. Laurie Perez (my acct mgr) is so sweet, patient and very easy to work with. She is very good at her job and doesn't mind taking the time to help you understand. She is just so kind, thanks again Laurie for answering my questions and guiding me."
We responded:
"Thank you, Becky! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team! Scott Helenbrook - State Farm Insurance Agent"
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Melissa Dorawa

March 25, 2026

5  out of  5
rating by Melissa Dorawa
"Alexa is an Angel, this woman went above and beyond for me I can't say thank you enough."
We responded:
"Thank you Melissa! We appreciate your support and positive review of our State Farm team. Please let us know whenever we can do anything for you. Scott Helenbrook - State Farm Insurance Agent"
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David D

March 13, 2026

5  out of  5
rating by David D
"Very helpful in answering my questions regarding my auto policy renewal coming up 01May2026.."
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Allen Plaster

March 13, 2026

5  out of  5
rating by Allen Plaster
"Bernarda Cervantes was excellent to work with. She helped me navigate the process of getting life insurance for a family member and was responsive to every question I had. She made the entire process easy from start to finish. I highly recommend her to anyone looking for a professional and efficient life insurance agent."
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Eric Duncan

March 12, 2026

5  out of  5
rating by Eric Duncan
"Wow, great service does exist! This should have been our first stop for shopping our home/auto policies. It took other providers over a week to get quotes and information right only to see a slight improvement in premiums. Bernada made it easy form the start - prompt callbacks, concise emails and information exchanges - excellent service. I never talked to a machine over the entire enrollment. Nice work guys!"
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Janice Goldman

March 12, 2026

5  out of  5
rating by Janice Goldman
"I give Laurie Perez with State Farm a 5 star rating She spent over an hour with me recently helping with my home and vehicle coverages. She was very kind and professional."
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Brenda Tatelman

March 11, 2026

5  out of  5
rating by Brenda Tatelman
"Alexa was fantastic. Extremely knowledgeable and helpful"
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Aman Mindful

March 4, 2026

5  out of  5
rating by Aman Mindful
"Been with these guys for a while now. Maria is always pleasant to talk to and knowledgeable 👍"
We responded:
"Thank you, Aman, for being a valued part of the State Farm family. We love serving customers like you! Scott Helenbrook - State Farm Insurance Agent"
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Amy Burke

March 4, 2026

5  out of  5
rating by Amy Burke
"We've been with this company for many years and appreciate the guidance they provide in making the best choices for our family. They are helpful in finding the most cost effective options that will meet our individual needs!"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, or need help. Scott Helenbrook - State Farm Insurance Agent"
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Sebastián Jorquera

March 3, 2026

5  out of  5
rating by Sebastián Jorquera
"​I would like to highlight the outstanding work of Alexa. Her kindness and empathy made a complex process feel very simple. She is a professional with a strong results-oriented mindset; she went above and beyond her duty, working late into the evening to keep her word and ensure everything was ready on time. It is rare to find such a high level of commitment nowadays."
We responded:
"Sebastián, your feedback truly made our day! We’re so grateful for your loyalty and support. Scott Helenbrook - State Farm Insurance Agent"
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Luis Nieto

February 26, 2026

5  out of  5
rating by Luis Nieto
"Bernarda was very helpful and would refer her to anyone!"
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David Kirkland

February 26, 2026

5  out of  5
rating by David Kirkland
"Laurie was very professional and explain all our policies to our satisfaction. Thanks Laurie for a job well done. Thanks David and Jackie Kirkland"
We responded:
"We’re thrilled to have exceeded your expectations, David! Thank you for sharing your experience. Scott Helenbrook - State Farm Insurance Agent"